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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty Shackleford

June 6, 2026

5  out of  5
rating by Misty Shackleford
"I would recommend state farm insurance and our agent Justin Manuel to anyone . He is great to deal with and an all around great guy and very knowledgeable and helped us so much throughout the process of getting all of our insurance policies switched over from start to finish and saved us a ton of money too. He treats you like family and was so helpful with my tons of questions that i had . I would highly recommend him for all your insurance needs."
We responded:
"Misty, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Manuel’s Team—we are always here to help!"
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Casey Wells

June 5, 2026

5  out of  5
rating by Casey Wells
"Fantastic team located right in Gate City. We chose State Farm a couple years ago when Justin’s office opened. Never been disappointed! His team is just a phone call away and they go above and beyond to assist you. Highly Recommended!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City . "
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Charity Addington

May 29, 2026

5  out of  5
rating by Charity Addington
"Justin was excellent at explaining my insurance needs and giving me a more affordable rate for what I needed. He made the process seamless!"
We responded:
"Charity, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away!"
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Michael&Tonya Bartley

May 25, 2026

5  out of  5
rating by Michael&Tonya Bartley
"Justin and his staff, Meghann in particular made obtaining our home and auto insurance very easy. Will be recommending friends and family to this agency.

Michael and Tonya Bartley"
We responded:
"Michael&Tonya, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away!"
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MacKenzie Franklin

May 12, 2026

5  out of  5
rating by MacKenzie Franklin
"Brady Winebarger was awesome to work with and made the process so easy. He was quick to help me out and went out of his way to provide me with everything I needed to know. I can’t than him enough!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City . "
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Michelle Herrera

May 1, 2026

5  out of  5
rating by Michelle Herrera
"Amazing customer service and super friendly. Brady was great and very informative."
We responded:
"Thanks so much for the fantastic rating, Michelle! We are so glad you had a positive experience with us here on State Farm Agent Justin Manuel’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Samuel Chapman

April 29, 2026

5  out of  5
rating by Samuel Chapman
"Absolutely amazing customer service and extremely helpful, Meghann was awesome."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Justin Manuel’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Amanda Horn

April 23, 2026

5  out of  5
rating by Amanda Horn
"I can't say enough good things about State Farm! Tammy is so helpful and really takes her time to help you figure out the best options for your situation! We have saved so much money in the 6 months since we switched to them! I 1000% recommend them! The coverage we are getting for the price we are paying can't be beat!"
We responded:
"Amanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Melinda Campbell

April 22, 2026

5  out of  5
rating by Melinda Campbell
"Very informative and answered all of my questions!"
We responded:
"Thank you for your kind review of State Farm Agent Justin Manuel’s Team. We appreciate it!"
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Dorita Scott

April 20, 2026

5  out of  5
rating by Dorita Scott
"Justin is well put together agent.I was very excited to get the very reasonable low rate on car insurance and house insurance.He is so very knowledgeable that I didn't have to spend a very long time on the phone, switching my information on car and house.I couldn't believe everything was done so quickly.We need more agents like Justin,He is so awesome.Good job."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Jacob Slagle

April 13, 2026

5  out of  5
rating by Jacob Slagle
"Excellent service! Can't recommend Justin enough."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Matthew S

March 27, 2026

5  out of  5
rating by Matthew S
"They worked quickly to get me taken care of with my auto and home insurance. Very responsive team."
We responded:
"Hey Matthew, glad we were able to get everything taken care of. Happy to have you as a customer, and anytime you need anything, don't hesitate to reach out. "
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Ashley Hurley

March 25, 2026

5  out of  5
rating by Ashley Hurley
"Great customer service best prices by far definitely worth getting a quote"
We responded:
"Ashley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Manuel’s Team—we are always here to help!"
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Tonia Hite

March 20, 2026

5  out of  5
rating by Tonia Hite
"Have been debating getting life insurance for a bit so I can leave something behind to my grandchildren. Ms. Hill made it very easy to understand, worked on when payment was best to come out, making sure I picked the best option for me and my situation. Thank you!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
Profile photo of Megan Long

Megan Long

March 20, 2026

5  out of  5
rating by Megan Long
"Justin helped me find the perfect life insurance policy for me and my son! If you are ever seeking life insurance check them out!"
We responded:
"We appreciate your review, Megan. We are so happy that you had such a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City ! "
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Kellin C

March 16, 2026

5  out of  5
rating by Kellin C
"Justin went above and beyond for my expectations of anything that was asked pertaining to changing over to State Farm"
We responded:
"Kellin, thank you for your wonderful review of State Farm Agent Justin Manuel’s Team!"
Profile photo of Meghann Hill

Meghann Hill

March 13, 2026

5  out of  5
rating by Meghann Hill
"I’ve had great experiences with Justin Manuel State Farm. Justin and his team are always friendly, helpful, and quick to answer any questions. Highly recommend if you’re looking for a local agent who is knowledgeable and genuinely helpful!"
We responded:
"Thank you for the 5-star review, Meghann! Here on State Farm Agent Justin Manuel’s Team, we are proud to serve our community and appreciate your recognition. "
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JamesEnigmatic

March 4, 2026

5  out of  5
rating by JamesEnigmatic
"Justin is a hard working guy."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Marie Triplett

February 26, 2026

5  out of  5
rating by Marie Triplett
"I had an outstanding experience working with this insurance agent. He took the time to understand my needs, explained all of my options clearly, and found me the absolute best quote and deal I’ve ever received. The entire process was smooth, transparent, and stress-free. His professionalism, responsiveness, and dedication to getting me the best coverage at the best price truly set him apart. I highly recommend him to anyone looking for quality insurance and exceptional service."
We responded:
"Thank you so much for the 5-star rating, Marie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Malinda Sallee

February 25, 2026

5  out of  5
rating by Malinda Sallee
"Justin and Tammy were very helpful! Great service and very professional! Highly recommend."
We responded:
"Thank you so much for the kind words, Malinda. We are so happy to be able to help you all out. Anytime you need anything let us know. "
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Hugh Clifton

February 5, 2026

5  out of  5
rating by Hugh Clifton
"Brady was extremely professional, answering all of my questions with patience and expertise. Will definitely continue doing business for the foreseeable future."
We responded:
"Wow, thank you for the 5-star review, Hugh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Margaret Harvey

January 19, 2026

5  out of  5
rating by Margaret Harvey
"Tammy was very helpful to me and explained everything so that I would understand"
We responded:
"Thank you so much for the 5-star rating, Margaret! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jimmy Devaney

January 15, 2026

5  out of  5
rating by Jimmy Devaney
"Justin and his entire staff have been awesome to work with! They are knowledgeable, responsive and have addressed all my needs with professionalism! I feel confident knowing my coverage is set up correctly! Thank you guys!"
We responded:
"Wow, thank you for the 5-star review, Jimmy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Jimmy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away! "
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Kristina Dorton

January 15, 2026

5  out of  5
rating by Kristina Dorton
"Megan is absolutely wonderful! She is was so helpful and knowledgeable!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Travis Childress

January 15, 2026

5  out of  5
rating by Travis Childress
"Staff was very polite and easy to work with would definitely recommend"
We responded:
"Travis, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Justin Manuel’s Team here in our Gate City office. "