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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bethany Howland

July 31, 2026

5  out of  5
rating by Bethany Howland
"I can’t thank Justin enough for his incredible help. Not only did he make the entire process easy to understand, but he saved us a massive amount of money. We added life insurance and combined with our atuo insurance saving $143 a month, and we’re saving $200 a year on homeowners insurance as well! If you want an honest agent who actually finds you real savings, go see Justin!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Coty Miller

July 22, 2026

5  out of  5
rating by Coty Miller
"I was in the market for car insurance after being with Farm Bureau since 2001 and it was time for a change. Meghann called me and we discussed different options and she gave me a nice quote. I continued to shop around for the rest of the week and nobody could even come close to State Farm’s price. Meghann was very patient and helpful with me during our conversations helping me get everything squared away and I couldn’t be more pleased! This after the local agent at Farm Bureau, where I’d been doing business for 25 years, wouldn’t even call me back, unlike Meghann who actually does call people back. Like I said, so far I’m very happy with the service! Farm Bureau wanted to charge me +/-$1200 more per year with just me and my son on my policy versus State Farm with the same vehicles with the same exact coverage, same deductibles, but now with myself, my son, my daughter, and my old lady on my policy! Huge difference huh? I should’ve dropped that bunch of crooks years ago!"
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Victoria Kimberlin

July 20, 2026

5  out of  5
rating by Victoria Kimberlin
"HIGHLY recommend this company for insurance! Everything went smooth"
We responded:
"Victoria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Gate City insurance team is always here and happy to help. "
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Brandi Crawford

July 20, 2026

5  out of  5
rating by Brandi Crawford
"Justin was able to save us roughly $100 a month on our auto coverage from what we were paying at our previous company. He saved us about $100 a year with our homeowners. He doubled the coverage for less money! That's a win win for us!"
We responded:
"Hi Brandi, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Justin Manuel, Your State Farm Agent "
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Kenna Combs

July 3, 2026

5  out of  5
rating by Kenna Combs
"This business has been a life saver. So convenient and helpful. Super nice guy, amazing customer service, and best prices around."
We responded:
"Thank you so much for the 5-stars, Kenna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Justin Manuel’s Team anytime."
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Felecia Carter

July 1, 2026

1  out of  5
rating by Felecia Carter
"Do not get insurance through state farm they took us off insurance and didn't even notify us. I have never been done like this."
We responded:
"Hey Felecia, I hate you feel that way. I do have records of sending two letters and at least five phone calls between my office and your husband. We are only able to do so much when we request information, and it isn't provided. We wish you the best."
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Rachel Peters

July 1, 2026

5  out of  5
rating by Rachel Peters
"Really happy I went with State Farm! They gave me the lowest rate after shopping around for a few weeks, and the whole process was easy. Everyone was friendly, helpful, and followed up when they said they would. Great customer service without being pushy. Made a could be stressful situation stress free! Can't recommend Brady, Justin, and the rest of the team enough!!"
We responded:
"Rachel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away!"
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Barbara Caldwell

July 1, 2026

5  out of  5
rating by Barbara Caldwell
"This is my 1st time as a State Farm customer. Meghan was very professional, kind, and friendly. She explained everything in detail and very throughly. State Farm was the best price fit for our insurance needs. Would recommend highly visiting Meghann with State Farm in Gate City, Va."
We responded:
"Thank you so much for the 5-stars, Barbara! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Justin Manuel’s Team anytime."
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Janett Walters

June 29, 2026

5  out of  5
rating by Janett Walters
"Justin and his team are always quick to answer any questions I may have. I can always expect a friendly voice on the other end of the line. And I save money using State Farm so it’s a win win!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Misty Shackleford

June 6, 2026

5  out of  5
rating by Misty Shackleford
"I would recommend state farm insurance and our agent Justin Manuel to anyone . He is great to deal with and an all around great guy and very knowledgeable and helped us so much throughout the process of getting all of our insurance policies switched over from start to finish and saved us a ton of money too. He treats you like family and was so helpful with my tons of questions that i had . I would highly recommend him for all your insurance needs."
We responded:
"Misty, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Manuel’s Team—we are always here to help!"
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Casey Wells

June 5, 2026

5  out of  5
rating by Casey Wells
"Fantastic team located right in Gate City. We chose State Farm a couple years ago when Justin’s office opened. Never been disappointed! His team is just a phone call away and they go above and beyond to assist you. Highly Recommended!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City . "
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Charity Addington

May 29, 2026

5  out of  5
rating by Charity Addington
"Justin was excellent at explaining my insurance needs and giving me a more affordable rate for what I needed. He made the process seamless!"
We responded:
"Charity, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away!"
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Michael&Tonya Bartley

May 25, 2026

5  out of  5
rating by Michael&Tonya Bartley
"Justin and his staff, Meghann in particular made obtaining our home and auto insurance very easy. Will be recommending friends and family to this agency.

Michael and Tonya Bartley"
We responded:
"Michael&Tonya, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Manuel’s Team is just a call or email away!"
Profile photo of MacKenzie Franklin

MacKenzie Franklin

May 12, 2026

5  out of  5
rating by MacKenzie Franklin
"Brady Winebarger was awesome to work with and made the process so easy. He was quick to help me out and went out of his way to provide me with everything I needed to know. I can’t than him enough!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City . "
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Michelle Herrera

May 1, 2026

5  out of  5
rating by Michelle Herrera
"Amazing customer service and super friendly. Brady was great and very informative."
We responded:
"Thanks so much for the fantastic rating, Michelle! We are so glad you had a positive experience with us here on State Farm Agent Justin Manuel’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Samuel Chapman

April 29, 2026

5  out of  5
rating by Samuel Chapman
"Absolutely amazing customer service and extremely helpful, Meghann was awesome."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Justin Manuel’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Amanda Horn

Amanda Horn

April 23, 2026

5  out of  5
rating by Amanda Horn
"I can't say enough good things about State Farm! Tammy is so helpful and really takes her time to help you figure out the best options for your situation! We have saved so much money in the 6 months since we switched to them! I 1000% recommend them! The coverage we are getting for the price we are paying can't be beat!"
We responded:
"Amanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Melinda Campbell

April 22, 2026

5  out of  5
rating by Melinda Campbell
"Very informative and answered all of my questions!"
We responded:
"Thank you for your kind review of State Farm Agent Justin Manuel’s Team. We appreciate it!"
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Dorita Scott

April 20, 2026

5  out of  5
rating by Dorita Scott
"Justin is well put together agent.I was very excited to get the very reasonable low rate on car insurance and house insurance.He is so very knowledgeable that I didn't have to spend a very long time on the phone, switching my information on car and house.I couldn't believe everything was done so quickly.We need more agents like Justin,He is so awesome.Good job."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Jacob Slagle

April 13, 2026

5  out of  5
rating by Jacob Slagle
"Excellent service! Can't recommend Justin enough."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Manuel’s Team. "
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Matthew S

March 27, 2026

5  out of  5
rating by Matthew S
"They worked quickly to get me taken care of with my auto and home insurance. Very responsive team."
We responded:
"Hey Matthew, glad we were able to get everything taken care of. Happy to have you as a customer, and anytime you need anything, don't hesitate to reach out. "
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Ashley Hurley

March 25, 2026

5  out of  5
rating by Ashley Hurley
"Great customer service best prices by far definitely worth getting a quote"
We responded:
"Ashley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Manuel’s Team—we are always here to help!"
Profile photo of Megan Long

Megan Long

March 20, 2026

5  out of  5
rating by Megan Long
"Justin helped me find the perfect life insurance policy for me and my son! If you are ever seeking life insurance check them out!"
We responded:
"We appreciate your review, Megan. We are so happy that you had such a wonderful experience with State Farm Agent Justin Manuel’s Team here in Gate City ! "
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Carrier Construction

March 16, 2026

5  out of  5
rating by Carrier Construction
"Justin went above and beyond for my expectations of anything that was asked pertaining to changing over to State Farm"
We responded:
"Kellin, thank you for your wonderful review of State Farm Agent Justin Manuel’s Team!"
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Meghann Hill

March 13, 2026

5  out of  5
rating by Meghann Hill
"I’ve had great experiences with Justin Manuel State Farm. Justin and his team are always friendly, helpful, and quick to answer any questions. Highly recommend if you’re looking for a local agent who is knowledgeable and genuinely helpful!"
We responded:
"Thank you for the 5-star review, Meghann! Here on State Farm Agent Justin Manuel’s Team, we are proud to serve our community and appreciate your recognition. "